The event of an accident can be very stressful. Finding the right Auto Body Shop can be just as excruciating, I hope to alleviate most of your worries in this article explaining what makes a good (if not great) Auto Body Shop, and how you can find the one that’s right for you.
The best auto collision shops are determined by the quality of work/materials that are applied, and the timeliness of the overall job. Quality can be separated by two different attributes (1) parts/materials and (2) labor. The quality of factory OEM parts far exceeds that of the aftermarket kind. Sure aftermarket products are cheaper, but that’s what’s also happening to your vehicle it’s being “cheapened.” Simply put the materials used are of poor quality, this problem magnifies with misshapen parts due to terrible molds. A good shop will avoid this route by any means necessary. With a factory OEM part the vehicle owner is maintaining the value of their automobile, along with its structural durability. The bondo, primer, and paint needed to repair your vehicle should be of the highest quality in order to produce the best resulting finished product. Most auto body shops have converted to water-based environmentally safe painting, and only a good body shop will offer a lifetime guarantee on these paint jobs.
The quality of labor is a significant factor in a vehicle’s finished result. Starting with properly trained technicians who should be certified in their field of automotive work (iCar, PPG, etc.). Their experience plays a bigger role as well, for example we have employees with various related backgrounds in mechanics, engineering, and custom fabrication. This helps out when rapid knowledge is needed regarding a vehicle with custom modifications. A good collision repair shop will also have knowledge in all major automobile models including old and new.
A shop’s slow repair process can sometimes be unintentional. Insurance companies are required to pay within 10 days after a claim receipt has been made, but this isn’t always the case; Insurance companies avoid payment by evading phone calls to “wear you out”. A good shop will stand up for their customer, and deal directly with the insurance. This is not to be confused with a “direct repair shop” or a “preferred provider” shop that works with the insurance to save them money and devalue your vehicle with aftermarket parts in order to secure work for themselves. A good shop will advocate for their customer against the insurance company in order to receive optimum repair coverage for your vehicle. Once the correct claim estimate is fashioned a well-established body shop will order the parts needed to repair the vehicle as soon as possible. It is important to do this right away to keep from back orders, shipping delays, or any other problems that can occur (like the wrong part showing up). The overall turnaround time is determined by the amount of work needed for the vehicle, delays caused by insurance and parts companies, and the effectiveness of the auto collision repair shop.
A great way to determine how effective an Auto Body Shop operates is to use review sites. Yelp is a great way to see how well a collision repair shop is doing. You will most likely be able to verify a business’s time or quality based off of reviews created for that specific shop. Another way to find reviews regarding a shop is to use Facebook or Google Reviews. Although these sites aren’t as reputable as yelp (due to superior algorithm functions), they can give you more perspective of how well that specific collision repair shop is doing. Try to use your best judgment, and don’t always trust every review. Remember you have the choice to choose the body shop you want! Don’t be steered by your insurance company or anyone else. Do the research and educate yourself, and I promise you will be satisfied with your newly repaired vehicle.